1. Introduction
Gaya Kali (website address: https://gayakali.com.br) values your trust and privacy. We are a Brazil-based retreat center offering sacred ceremonies, retreats, and a selection of handcrafted spiritual products. Please read this Privacy Policy carefully. By using our website and services, you consent to this policy.
2. Data Collected
Data Storage Location
We operate servers hosted in secure data centers that comply with local and international privacy standards, including GDPR. Currently, we utilize hosting providers located within Brazil and/or regions adhering to international data protection laws.
Registration Data
If you register on our website, we collect your username, email address, and any other optional information you provide. You may view, edit, or delete your personal data from your user account at any time, except your username. Administrators can also access and edit this data to assist you.
Purchase Data
When you purchase a product or book a retreat, we collect relevant purchase information (such as your name, email, address, and payment data). This is necessary for fulfilling your order or reservation and for customer support purposes.
Contact & Support Requests
Information submitted via contact forms or email (e.g., questions about retreats or events) is stored securely in our email system. This information is used only to reply to your request and will never be sold or shared for marketing purposes.
Comments
If you leave a comment on our blog or testimonial page, we collect the data shown in the form along with your IP address to help with spam prevention.
Google Analytics
We use Google Analytics on our site for anonymous reporting of site usage. So, no personalized data is stored. If you would like to opt-out of Google Analytics monitoring your behavior on our website please use this link: Google Analytics Opt-out.
3. Embedded Content
Some pages may include embedded content (e.g., YouTube videos, Instagram feeds). These behave like you visited those sites directly and may collect your data. We use:
YouTube: for ceremony introductions or retreat videos. YouTube Privacy Policy
Instagram: to showcase our products and space visuals. Instagram Privacy Policy
Facebook: for events and community updates. Facebook Privacy Policy
4. Cookies
Our website uses cookies for a smoother browsing experience. Cookies store your preferences, shopping cart information, and anonymous usage data.
Types of cookies:
Necessary Cookies (e.g., PHPSESSID): enable core functionality like login and cart.
Analytics Cookies: used by tools like Google Analytics for performance tracking.
Functionality Cookies: store language preferences and user session behavior.
You can disable cookies in your browser settings if preferred.
5. Who Has Access To Your Data
If you’re not registered or haven’t submitted forms, we do not collect or retain any personal data. If you’re a registered user or customer, your data may be accessed only by:
Our team members for customer support.
Administrators and developers for maintenance or troubleshooting.
6. Third Party Access to Your Data
We never sell your data. We only share minimal necessary data with service providers:
Hosting Provider: for secure website storage.
Payment Gateways (e.g., PayPal, Stripe): to process your payments securely.
Mailing Services (e.g., Mailchimp): to send optional newsletters (with your explicit consent).
7. How Long We Retain Your Data For
We retain user data as long as necessary to fulfill the purposes stated (e.g., booking records, customer service). If you request deletion, your data will be erased unless required by law (e.g., for tax or accounting records).
8. Security
We use SSL encryption and secure protocols to protect your personal data. In case of a breach, we will notify affected users and authorities, and act promptly to resolve any risks.
9. Your Data Rights
You can:
Request a copy of the personal data we hold about you.
Request data deletion at any time.
Unsubscribe from email communications.
To exercise these rights, email us at: admin@gayakali.com.br
10. External Links
Our website may link to third-party sites (e.g., Rajaaram.com.br or Airbnb listings). We are not responsible for the privacy practices or content of those sites. Please review their policies individually.
11. Legal Disclosure
We may disclose personal information if legally required to comply with court orders or government investigations, or to protect the legal rights of Gaya Kali or its users.
If you have any questions about this policy or need help managing your data, please contact us at: admin@gayakali.com.br